Podcast Highlights: Importance of Team Building: Team building is crucial for creating a sense of belonging among employees. It’s not just about getting a paycheck; it’s about feeling part of a team and working towards common goals...
In this Episode: Jania Bailey, CEO of FranNet, discusses the advantages of a financial background in franchising, the importance of referrals, the diversity of franchise models, and the support and training franchisees should expect. Podcast...
In this Episode: Rieva and Brian speak with Ken Yancey, a longtime champion of small business owners everywhere and current board member of the National Business Association (NBA). Ken shares the great things happening at the NBA to support...
Podcast Highlights: Small Businesses and CRM Usage: A significant finding from the 2023 State of Customer Operations survey shows that a large percentage of small businesses have not adopted CRM (Customer Relationship Management) systems. Over half...